Frequently Asked Questions (FAQ)

Welcome to the OwlUP FAQ. Below you’ll find answers to the most common questions about our platform, our service, and what makes us different.

What is OwlUP?

OwlUP is an all-in-one, AI-powered business operations platform that unifies CRM, project management, time tracking, communication, HR, billing, and knowledge sharing—all in a single system. It’s designed specifically for remote and service-based teams that need full visibility, control, and collaboration across their operations.

Who is OwlUP designed for?

OwlUP is ideal for businesses with distributed teams, client service models, or remote operations, including:

• Managed Service Providers (MSPs)
• SaaS and Software Development Teams
• Digital Agencies and Marketing Firms
• Accounting, Legal, and Financial Services
• Consulting and Professional Service Providers
• Telecom & IT Support Companies
• Outsourcing Firms and BPOs

What specific problems does OwlUP solve?

Our clients come to us with common challenges:

• We use too many disconnected tools that don’t talk to each other.
• I can’t see what my remote team is doing in real time.
• Tasks, communications, and billing are scattered and hard to manage.
• We need to scale, but we don’t have structure.

OwlUP solves all of these by bringing your entire operation into one integrated platform.

What makes OwlUP different from other platforms?

Unlike most platforms, OwlUP is natively unified -not patched together with third-party tools. Here’s how we stand out:

• Built-in voice, video, and chat linked directly to tasks
• Real-time dashboards that show who’s doing what
• AI-powered knowledge base and performance analytics
• Modular system—you activate only what you need
• 2-day onboarding with white-glove support

OwlUP solves all of these by bringing your entire operation into one integrated platform.

What features are included in my subscription?

Your OwlUP subscription includes:

• Full access to our core dashboard
• CRM, task, and project management
• Time tracking, billing, and invoicing
• Built-in team communication tools
• HR tools for onboarding and evaluations
• AI-powered knowledge base and smart search
• Workflow automation
• Security, access control, and data backup
• Dedicated onboarding and support

How is OwlUP delivered?

OwlUP is a cloud-hosted SaaS platform, with secure VPN access available for teams that require additional layers of connectivity or compliance.

Do you offer a free trial?

Yes. We offer a 14-day free trial with full access to all features. No credit card required.

What guarantees do you offer?

We stand by our results with the following:

• 30-Day Performance Guarantee: If you don’t see measurable improvement in team visibility or workflow control, we’ll refund your first month—no questions asked.
• Onboarding Success Guarantee: We’ll fully set up your OwlUP workspace within 2 business days or your first month is free.
• Uptime Guarantee: 99.9% uptime SLA with enterprise-grade encryption.
• Switch-with-Ease Guarantee: We’ll help you import your data and replicate workflows from your existing systems.

Who typically decides to purchase OwlUP?

Our decision-makers usually include:

• CEOs and Founders
• COOs and Operations Leaders
• Project Managers and Team Leads
• HR and People Operations
• IT Directors and Technical Leads

How do I know if OwlUP is a good fit?

OwlUP is best for businesses that:

• Have 10–250+ employees
• Operate with remote, hybrid, or cross-time-zone teams
• Need real-time visibility, task control, and integrated communications
• Want to eliminate tool sprawl and improve team performance

It may not be the right fit for solo freelancers, fully in-office teams with legacy systems, or companies that only need a basic CRM or time tracker.

How much does OwlUP cost?

Pricing depends on the number of users and modules you activate. There are no setup fees or retainers, and your trial is free. Contact our team for a personalized quote. Contact Us

How can I get started?

Click below to request a free trial or schedule a personalized demo. Our onboarding team will guide you through setup, data import, and training -all within 2 business days.

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